Answers to Your Questions

If your password has expired or you have forgotten your password please contact IT Helpdesk to get your password reset:

T: 020 7514 9898

E: servicedesk@arts.ac.uk

Q : Enrica wanted to know if she need any approval to setting up her showtime profile.

A: Showtime is mainly for graduating students, so please check in with your course leader to set up your profile if you are second or first year.

A little about ShowTime

Showtime is University of the Arts London’s online gallery featuring up and coming artists and designers. This unique platform supports, promotes and celebrates emerging artists by offering graduates from across the University an opportunity to be seen by potential employers, industry-insiders, curators, gallerists and collectors.

Who can use it?

Showtime is open to all University of the Arts London’s graduating Students. At the moment it is only open to graduating students. We hope that in the future we will be able to offer it to all our students. It is free to use and you can keep your profile for as long as you like.

For information on how to use Showtime view our guidelines.

Get in touch

We’d love to hear from you: showtime@arts.ac.uk

You can add a member to a group but you need to be the owner of the group to remove people from the group.

Adding a new member to the group:

1. Go to the Group
2. Click Add members
3. Look up colleagues or students you want to add to the group
4. Click Save when you’re done

Removing a member from a group (you need to be the group owner to remove a member):

1. Go to the Group
2. Hover over the name of the member you want to remove from the group
3. Click on the “three dots” next to the name and you will see option to “Make owner” or “Remove from group”
4. Click Remove from group

NOTE: Instructions above are for Office365 Outlook (web). This may defer if you are using different versions of Outlook.

I’d like to have a digital way of recording how many students use a workshop and for what purpose ie how long they spend in the space and doing what?

Hmm, we think this could currently only work by you asking students these kind of questions and keeping a record in an excel spreadsheet, or by creating an office 365 form and asking students to fill it in. In the future classrooms may deploy the Internet of Things – sensing devices and data collection methods to enable an automatic gathering of this kind of information. This is still pilot technology….watch this space…

How do I get the one drive to sync my office computer files to my laptop? It is set up but the files don’t update. Thank you.

Use and sign in with the Web version of Office 365 here:  https://outlook.office.com/owa/arts.ac.uk

You shouldn’t need to sync, hope this helps!

There are two possible solutions to this question, try opening the old video file in Quicktime and then exporting it in a newer format, if that doesn’t work try the Handbrake file converting software.

You can change the theme to Office365 to help you distinguish which Office365 in which college you’re logged on to.

See instructions below to change the theme:

1. Login to Office365
2. Click on Settings (on top right menu bar)
3. Click on Theme
4. You can choose one of the many themes available

NOTE: This is working on the presumption that Office365 is being used in two different Universities.

There are Office365 workshops running on a regular basis in UAL for staff. You can book via ESS and you can find further info on Office365 Training here.

See below for workshop session in June:

Wed 14 June:

• Get Started with Office 365, 9.30 – 11am, Richbell Place
• Improving Collaboration with Office 365 Groups, 11.30am – 1pm, Richbell Place
• Smarter Meetings Workshop, 2 – 3.30pm, High Holborn

Thu 15 June:

• Improving Collaboration with Office 365 Groups, 9.30 – 11am, Richbell Place
• OneNote – your one stop digital notebook, 11.30am – 1pm, Richbell Place
• Online Meetings and Conference Calling with Skype, 2 – 3.30pm, Richbell Place.